Immigration Consultant - Krakow

POSITION PURPOSE:

The Move One Immigration Consultant is a member of the immigration team and is the primary point of accountability for Move One's immigration clients in their assigned destination

RESPONSIBILITIES/DUTIES/FUNCTIONS TASKS:
Contacting the assignee and clearly explaining the service to be provided and any related procedures and time lines,

• Verification of answers initial questions and identification of the applicable full procedure.
• Verification of special needs, interests, or requirements with the assignee, customer and HR manager, before and during the immigration service;
• Provide clear guidance on the procedure, requirements, time lines, and documents required for the process with indication who provides documents, what format and specific requirements for documents.
• Maintaining consistent contact with the assignee, customer and HR Manager throughout the service
• Recording vital service related information in V3 daily by completing comments, statuses, time-tracker, costs other fields
• Uploading service related documents to V3 including permits copies, passports, corporate documents, and all other documents received for application processing
• Preparing all necessary applications, forms and submission at the appropriate authorities in order to obtain permits or other documents related to foreign worker's legal stay in their location
• Providing clear and timely updates and service reports to any Move One clients for whom they are providing services;
• Tracking upcoming expiration dates in V3 and notifying the appropriate contact (Local HR, Local Coordinator or Regional Coordinator) of any expiration date notices;
• Immediately notifying their local Lead Consultant and/or their Regional Coordinator of any issues or challenges that may arise during a relocation service and documenting the issues/challenges in V3 and placing the service alert
• Maintaining regular communications with the local immigration/labour authorities and remaining up to date on the immigration and labour regulations related to foreigners in their location;
• Reading regularly press releases with information connected to immigration procedures.
• Updating manager on any changes in the related law; Completing any client forms related to the service Assisting their Local Coordinator or Regional Coordinator with any surveys or requests for immigration related information for their destination Work effectively as a team contributor on all assignments Interact professionally with other employees, customers and suppliers
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
• Perform quality work within deadlines with or without direct supervision
• Other duties as assigned

• University degree preferable or equivalent
• Strong PC skills
• English language - advanced level
• Knowledge of local immigration /labor regulation 
• Sophisticated manner (ability to relate to people, clients and staff, at all levels)
• Strong service inclination and customer orientation
• Ability to communicate clearly, concisely and with confidence (verbally and in writing)
• Excellent listening skills
• Accuracy and Punctuality
• Attention to detail