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Job Description
POSITION TITLE: Sales Representative
DEPARTMENT NAME: Sales
REPORTS TO: Regional Manager - East Africa
WORK LOCATION: Nairobi, Kenya
POSITION PURPOSE: The successful candidate will be part of a growing team and will act as the main point of communication with potential (and existing) Move One clients. Will be responsible for sales activities in assigned accounts and will manage the quality and consistency of Move One product and service delivery.
RESPONSIBILITIES/DUTIES/FUNCTIONS TASKS:
Present and sell company products and services (moving, relocation, logistics or any other specialized Move One service to current and potential clients in the assigned territory/market segment
Locate or propose potential business deals by contacting potential partners; discovering and exploring opportunities.
Seek out opportunities to increase business in all service areas.
Identify sales prospects and contact these and other accounts as assigned.
Establish and maintain current and potential client relationships.
Help develop and submit professional, clear and effective proposals for current and prospective customers.
Provide a consistently high level of service to Move One customers regarding the entire process of relocation, freight rates, service levels, schedule information and customer inquiries and complaints.
Manage account services through quality checks and other follow-ups.
Identify and resolve client concerns.
Stay up-to-date on new product and service opportunities, special developments, market conditions, competitors’ activities as well as advertising and promotional trends via personal connections and through the reading of pertinent literature.
Communicate new opportunities, special developments, information, or feedback gathered through networking activities to appropriate company staff.
Participate in sales meetings, networking events (inside and outside of core business hours).
Stay current on customer and industry trends.
Understand competitor strategies, capabilities and pricing to better position Move One advantageously.
Developing and presenting value based proposals, turning customer interest into actions that \"close the deal\", and ensuring process and quality of customer documentation.
Other duties as assigned
QUALIFICATIONS:
Preference for University graduate or equivalent
Fluent English speaker is essential
Min 2 years Sales or Customer Service experience preferred.
Moving, Relocations or Logistics industry knowledge / experience preferred (2-5 years).
Powerpoint presentation experience mandatory.
SPECIAL POSITION REQUIREMENTS:
Self-driven, results-oriented with a positive outlook and will have a clear focus on high quality and business profit.
Professional image with polished presentation
Mature, credible and comfortable in dealing with all levels within an organization
Reliable, tolerant and determined
Strong interpersonal and communication skills
Highly competitive
Demonstrated success in building revenue in prior sales positions and a familiarity with the regional market in the corporate relocation and moving industry are desired.
Strong personal and professional presentation styles.
Demonstrated ability to work in a proactively diverse and inclusive organization.
Driving license
Own vehicle would be a preference but is not mandatory
Skills
QUALIFICATIONS:
Preference for University graduate or equivalent
Fluent English speaker is essential
Min 2 years Sales or Customer Service experience preferred.
Moving, Relocations or Logistics industry knowledge / experience preferred (2-5 years).
Powerpoint presentation experience mandatory.
SPECIAL POSITION REQUIREMENTS:
Self-driven, results-oriented with a positive outlook and will have a clear focus on high quality and business profit.
Professional image with polished presentation
Mature, credible and comfortable in dealing with all levels within an organization
Reliable, tolerant and determined
Strong interpersonal and communication skills
Highly competitive
Demonstrated success in building revenue in prior sales positions and a familiarity with the regional market in the corporate relocation and moving industry are desired.
Strong personal and professional presentation styles.
Demonstrated ability to work in a proactively diverse and inclusive organization.
Driving license
Own vehicle would be a preference but is not mandatory