Relocation Consultant - Qatar

Join Move One and help deliver a seamless relocation experience for international assignees and their families. As a Relocation Consultant, you will manage end-to-end relocation services, including home search, school search, orientation, settling-in support, and client coordination across the Middle East & Africa region.

Key Responsibilities:

·       Manage the full relocation lifecycle, including pre-assignment planning, destination services, settling-in support, and post-relocation assistance.

·       Act as the primary point of contact for assignees, providing personalized guidance and support throughout the relocation journey.

·       Conduct needs assessments to understand client and assignee requirements and tailor relocation services accordingly.

·       Accompany assignees on home-finding trips, school searches, orientation tours, property viewings, and settling-in appointments.

·       Coordinate relocation activities with internal teams, including immigration, destination services, and account management, to ensure seamless service delivery.

·       Build and maintain strong relationships with clients, assignees, landlords, schools, and service providers.

·       Arrange and oversee relocation-related services such as temporary accommodation, lease negotiations, utility connections, banking assistance, and local registrations.

·       Provide timely updates to clients and assignees, ensuring clear communication and effective expectation management.

·       Maintain accurate records, case notes, and system updates in accordance with company procedures and data protection requirements.

·       Monitor service quality, resolve issues proactively, and escalate concerns when necessary to ensure a positive client experience.

·       Coordinate with approved vendors and partners to ensure services are delivered on time, within scope, and to the required quality standards.

·       Stay informed on local housing markets, schooling options, cultural practices, and destination-specific requirements to provide expert relocation advice.

·       Support continuous improvement initiatives by identifying opportunities to enhance service quality, efficiency, and customer satisfaction.

·       Represent Move One professionally during client meetings, accompanied services, and other customer-facing interactions.

• Bachelor’s degree in Business, Human Resources, Logistics, or related field (preferred)
• 1–2 years of experience in relocation coordination, customer service, or global mobility
• Fluency in English and the local language (additional languages are an advantage)
• Strong customer service orientation with clear, confident communication skills
• Ability to relate effectively to people at all levels with professionalism
• Familiarity with expat housing markets and schooling options
• Excellent organizational, time management, and analytical skills
• High attention to detail, accuracy, and follow-through
• Proficiency in Microsoft Office Suite; experience with relocation management software is an advantage