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Job Description
RESPONSIBILITIES:
- Coordinating Air, Sea and Land Operations for Import/Export
- Tracking Project KPIs closely
- Daily planning and scheduling of assigned pickups and deliveries
- Utilizing the company's preferred vendor list and rates to secure the best pricing and routing for customer shipments
- Organizing pickups and deliveries through effective communication with shippers and consignees
- Understanding customer requirements and ensuring consistent operational and customer service levels
- Regularly communicating shipment status information, reporting delays and additional costs to customers
- Daily review of active job details and related quotes to identify opportunities for extra revenue and additional costs, thereby increasing overall profitability
- Maintaining regular communication with Move One offices to relay necessary information/documentation for each shipment
- Preparing accurate daily reports for management
- Inputting status and costs in Move One database promptly as per SOPs
- Assisting with any other duties/projects assigned by the supervisor to meet business requirements
- Minimizing operational costs, optimizing efficiency, and increasing operations' profitability
- Monitoring the progress of jobs and services - Planning, Execution, and Billing
Skills
QUALIFICATIONS:
Minimum 1 years of logistics operations experience
Excellent communication and interpersonal skills
Ability to work well under pressure and handle long hours if required
Outstanding organizational and customer service skills
Ability to work with little supervision and manage multiple processes simultaneously
Preferred university graduate
Proficient computer skills (Word, Excel, Open Office, Windows)
Talent for recognizing opportunities for process improvement
Experience in handling shipments for the Europe & Balkans
Prior global shipping management experience is highly desirable
WORK REQUIREMENTS
Ability to effectively contribute to team assignments
Professional interaction with employees, customers, and suppliers
Independent work skills while understanding the importance of communication and coordination with colleagues and organizations
Ability to produce quality work within deadlines, with or without direct supervision
Availability to work outside of core office hours when required
Excellent time management and multitasking skills
Proactive in self-education about developments in the local and international moving industry and awareness of competitors
Use of personal judgment and initiative to develop effective and constructive solutions to challenges and obstacles in logistics operations
Strong problem-solving and time management skills
Attention to detail and high level of accuracy
Willingness to perform fieldwork as needed
Job Details
Preferred Candidate
Move One
For over 25 years, Move One has provided seamless international logistics solutions, corporate relocations, moving and storage, and pet shipping services across the globe. A leader in emerging and frontier markets, we understand our customer requirements and difficulties they face operating in challenging environments.
Move One has provided project logistics in support for military, humanitarian organizations, and the energy sector throughout the developing world. With operations in Eastern Europe, the Balkans, Central Asia, the Middle East, and most recently the African region. Move One has the necessary experience, local knowledge, and resources to execute on any logistic project. We are not just a logistics company, nor a moving company but we are Move One.