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Dubai, UAE
Posted 2021/05/20 05:31:50
Expires 2021-07-19
Ref: JB4354375
Job Description
Position Purpose
Reporting to the Tender and Pricing Manager, the Regional Pricing Coordinator shall be responsible for the day to day administration & processing of quote & rate requests for the European, Balkan, Middle Eastern & Central Asian (EBME&CA) sectors. Within this, the Regional Pricing Coordinator shall ensure that requests are being appropriately and strategically assigned to the right team members at the right times as part of our efforts to drive quoter output and minimize quote turnaround times.
| Responsibilities / Duties / Functions Tasks |
| Administer the functional mail-boxes for cargo quotes, ensuring that all requests are delegated in a timely fashion |
| Determine and Understand exact customer needs and requirements |
| Identify any missing information and ensure the customer is contacted to resolve information shortage(s) |
| Conduct weekly quote(s) quality audits (min. 5 quotes per team member) – with a focus on timeliness and quality, identifying deficiencies and advising remedial action as necessary e.g. additional training. Particular attention should be paid to P1 requests |
| Preparation of regular weekly / monthly / quarterly quoting activity reports, additionally providing summary analysis of the same with particular attention paid to win-ratios, and notable business trends |
| Support European, Balkan, Middle Eastern & Central Asian Tender Management: |
| Secondary point of receipt for all Government & Commercial Logistics customer requests for regional RFP’s, providing summary analysis, where necessary, of the same to assist in “bid / no bid decision”, strategy for pricing & allocation of quoting resources |
| Assist in the development of proposals for all regional Government & Commercial Logistics customer requests for Technical Bids, Pre-Qualifications, Route Survey Documentation and Proposals and Concept of Operations / Execution Plans. |
| Work closely with the Bid Coordinator, Quoting personnel & Move One operations and sales teams in determining regional RFP requirements, ensuring all cost elements have been captured on the basis of estimates and final costings. |
| Ensure that regional RFP commercial proposals/quotations are current, accurate and complete, meeting all of the requirements as set out in the Statement of Work provided in the customer’s RFP/RFQ. |
| Work closely with the Bid Coordinator and Quoting personnel to establish a costing database in support of future estimates. |
| Support European, Balkan, Middle Eastern & Central Asian Key Account & Project Pricing: |
| Actively support Sales personnel, Product Heads and Move One opportunity owners in client-facing and/or conference call settings, providing expert analysis & input with regards to the nature of the opportunity, potential solutions and/or challenges, thereby ensuring our fullest understanding of their requirements as part of a consolidated effort to best position ourselves to secure the business. |
| Active responsibility for maintaining productive, collaborative relationships with all nominated Key Account customers through quote follow-ups & regular / periodic communications to develop a complete understanding of their on-going and future logistics & supply-chain needs, increasing our opportunities to bid and to enhance our rate of conversion. |
| Preparation of timely responses to all Key Account & Project RFQ's in line with Move One stipulated guidelines for preparation of quotes with respect to margins, cost analysis and approved service providers. |
| Support Transactional Quote Requests: |
| Work in close collaboration with Operations, Country Managers, Vendors and Pricing Specialist(s) to ensure tariffs are based on currently confirmed costs and accurately reflect standard operational procedures |
| Actively procure (& maintain updated) agent / vendor rates on file |
| Ensure regular Agent follow-ups on all pending Intrack quotes (as required), with statuses updated accordingly in the system, seeking further information to facilitate cross-selling / provision of additional services and greater awareness of competitor pricing & strategy with particular attention paid to Key Accounts and high potential and high value opportunities |
| Record basic customer information, key RFQ details and dates for each inquiry in the Quote Master Tracker to maintain visibility and ensure individual quoters update with additional quote data in an accurate and timely manner |
| The Regional Pricing Coordinator shall ensure that the below quoter Key Performance Indicators are consistently met; |
| In-gauge, non Hazardous Air / FCL / LCL import requests: within 24 hours (same or next day dependent on time of receipt) |
| In-gauge, non Hazardous Air / FCL / LCL export requests: within 48 hours |
| Out of Gauge and/or Hazardous Sea or Air Shipments (e.g. Break-Bulk, charter handling / freight requests etc): within 48 to 72 hrs |
| Land Transportation Requests: within 24 hours (same or next day dependent on time of receipt) |
| 100% accuracy month-on-month for all system entries, status follow-ups and Master Quote Tracker daily updates |
| Actively participate in the induction of new hires, ensuring new quoters are appropriately trained in terms of quotation / tender best practices. Additionally, assist in on-going training for existing quoting personnel |
Skills
| Bachelor’s degree (at minimum) preferred. |
| Excellent spoken & written English. |
| High level of numeracy. |
| High level of computer literacy, particularly with the following PC applications: Word, Excel, Open office, Windows. |
| Minimum 3 years relevant work experience in an international environment, preferably in a pricing role within the Moving, Transportation or Freight Forwarding sectors, covering domestic & international pricing assignments |
| Minimum 2 years experience in supervisor / team leader role for a group of at least 4 team members |
| Work experience in a customer-focused environment an advantage |
Job Details
Job Location
Dubai, UAE
Job Role
Logistics and Transportation
Employment Status
Full time
Employment Type
Employee
Manages Others
No
Number of Vacancies
1
Preferred Candidate
Career Level
Mid Career
Years of Experience
Min: 3
Residence Location
United Arab Emirates
Degree
Bachelor's degree